Tag Archives: Microsoft Surface

How Not to Delight a Customer

According to an article in Forbes, delighting the customer is not just profitable, but hugely profitable. It’s a win-win situation, both for the companies who pursue ways to delight the customer, and for the customers themselves. I’ve just been on … Continue reading

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Game On: Microsoft’s Surface 3

If you’ve been following my search for the ideal Tablet device, you’ll know that a number of them have passed through my hands, whilst I’ve passed up on others. To date, I’ve had an HP TX2000 convertible, a Lenovo ThinkPad … Continue reading

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