Rudolph

One of the current crop of web sites that gives me guilty pleasure is Not Always Right – a web site devoted to the dark side of customer service. Very often, I find myself shuddering at how people treat people. But every now and then comes an example of how humanity, even at its less than attractive side, can bring a smile of schadenfreude to the jaded soul…

About Geoff Coupe

I'm a British citizen, although I have lived and worked in the Netherlands since 1983. I came here on a three year assignment, but fell in love with the country, and one Dutchman in particular, and so have stayed here ever since. On the 13th December 2006 I also became a Dutch citizen.
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